StreamFab Purchase Policy
The only legal way to obtain StreamFab is through our official websites: either DVDFab.cn or StreamFab.us. All our products are sold as "try-before-you-buy" software. You can download on-demand streaming videos for free (you still need a subscription to the streaming service you want to download videos from) with the free trial version, so you have enough time to verify the program's functionality. We urge you to test it out before you buy it and hope you will join our thousands of satisfied users!
- A paid user account that authorizes your purchased StreamFab products on your PC or Mac and prevents the trial version from expiring after 30 days.
- Free upgrades and updates as long as your subscription is still within validity.
- Technical support within your subscription validity.
After your purchase, please create an account on our website and activate the software with the email used for the purchase and the password you set at the member center. You can renew expired subscriptions at any time.
StreamFab offers monthly, yearly, and lifetime subscription plans, so choose the subscription plan that fits your situation best. Considering that you still need a subscription to the on-demand streaming service to download the streaming videos (except for the YouTube Downloader and YouTube to MP3 modules), so, if you don’t intend to stay subscribed to your streaming service for a long time, then the monthly plan may be enough; however, if you are a diehard fan of a certain streaming service, then our yearly or even lifetime subscription is a better choice.
As per our 30-day money-back guarantee, you can request a full refund within 30 days for the product you purchased, in either of the following cases:
- The product fails to deliver what it is designed for;
- The product does not do as what it is advertised;
- Some or all its features fail to function properly or as expected and our developers fail to fix the issues within the certain time they promised.
Should either of the above happen, you can contact our customer service to refund your purchased product(s).